
Wikis have numerous uses and the companies that decide to use them, almost always benefit from them. Usually, top management tries to force a generic solution for thier workers by throwing some type of new technology into the mix. However, if management took a moment to really listen to their employees they could get a better grasp of the issues they face and collaborate with other departments like IT to solve them. In return, this would not only solve the problems but improve productivity.
One way to do this, is to implement wikis. By adopting wikis programs an organization can help gather the already informally scattered groups, teams, and departments throughout the company. Initially, wikis were small scaled pilot programs but they have grown from a dozen of users to hundreds or thousands of users. For instance, the best-known public wiki is Wikipedia and millions of people worldwide go to the site for all types of information.
Another example, is Pixar, the iconic producer of animated films that has won many academy Awards. This company introduced a wiki and now uses them to internally to manage film production. A recent Wall Street Journal article (http://online.wsj.com/article/SB118194454386837188.html) explained that the company used a wiki, “to help coordinate new computerized animation tools for the studio’s 2008 release of a film called “WALL-E.” The movie became a success! Pixar used a wiki because it is a versatile tool that allowed them to collaborate between the hundreds of animantion designers and experts. In addition, it provided project mnagement to building vast repositories of knowledge.
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